We take your privacy seriously here at the Bastion. This document explains how we handle your information and why we're committed to keeping it safe.
Look, we get it - privacy policies can be a slog to read through. But here at Nethrion Bastion Hotel, we've tried to keep things straightforward. We're not gonna hide behind legal jargon or bury the important stuff.
This policy covers how we collect, use, and protect your personal information when you're booking a room, dining with us, or just browsing our website. We've been in the hospitality business long enough to know that trust matters, and that starts with being upfront about your data.
When you book a room or use our services, we'll need some basic details from you:
Like most websites these days, we automatically gather some tech-related stuff:
This helps us improve the website and make sure everything's running smoothly for you.
To give you the best experience possible, we keep track of:
We're not gonna sell your email to random companies or bombard you with spam. Here's what we actually do with your information:
Processing your reservations, managing your stay, and making sure your room's ready when you arrive.
Sending booking confirmations, answering your questions, and occasionally sharing special offers (you can opt out anytime).
Remembering your preferences so next time you don't have to tell us you want a room on the upper floors again.
Meeting Canadian hospitality regulations and keeping records as required by law.
Security's a big deal for us. We use industry-standard measures to protect your information:
All data transmitted to our servers is encrypted using SSL/TLS technology.
Your data's stored on secure servers with restricted access.
Only authorized staff can access your personal information.
We regularly update our security measures to stay ahead of threats.
That said, no system's perfect. If we ever experience a data breach that affects you, we'll let you know as soon as possible and tell you what steps we're taking.
Under Canadian privacy laws (PIPEDA), you've got several rights when it comes to your personal data. Here's what you can do:
Request a copy of all the personal information we have about you.
Update or fix any inaccurate information we have on file.